How Modest Runs a Tactical Meeting

More than most companies want to admit, meetings feel like a drain on our time, energy, and attention. Avoid death-by-meeting by using this Tactical Meeting agenda, as adopted by mobile commerce platform, Modest.

How to Run a Tactical Meeting

  1. Appoint your facilitator and scribe. If you need a refresher on these roles, read this post.
  2. Start with a celebration. Make any exciting announcements—a new team member, or a big company accomplishment—at the beginning of your meeting.
  3. Status updates come next.  Let small teams share what they’ve been working on, and briefly update the rest of the company.
  4. Create the agenda. One by one, each team member adds a “tension”—something that's preventing them from doing their best work. Go around the room several times until everyone has added all of their tensions. This should be as brief as possible, as the issues will be addressed later in the meeting.
  5. Discuss those tensions. In the same fashion, go through the tension items one-by-one and allow the team member who added it to take ownership of the issue. It’s up to them to get what they need from the discussion, so encourage everyone to be candid and ask for help.
  6. Don’t digress. If a particular tension sparks a lot of side talk, or there is a clear need for a bigger conversation, it’s up to the facilitator to address that need while keeping the meeting on course. This might look like setting up a separate meeting with those who need to be involved, or doing further research to answer a burning question.
  7. End with some show-and-tell. Allow everyone the opportunity to demo something they’ve created or learned. This helps boost your team's energy and promotes positive feedback so your team leaves the meeting feeling good about the work they’ve accomplished.

Takeaway:  Use meetings to give every team member the floor to share both their frustrations and their accomplishments. Don’t forget, it’s equally important to follow up on any issues that didn’t get resolved, or people will stop wanting to share with the group.


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