Quick Start: Managing for Scale
A Fortune 100 company struggling to become more innovative, and a startup whose team has just doubled in size, face the same problem: scale. Prepare your team to meet the needs of a growing market without breaking the company internally by considering the following:
- Who is responsible for scaling the company? Too often, companies will have innovation labs that are (intentionally) separate from the company's main operations, but no one acts as a liaison. Find the people in the company who have experience or interest in growing ideas.
- What's going to break first? Conduct an internal audit to determine what will be most adversely affected by scale: support systems like HR? Burn rates? The founders themselves?
- What can we stop doing? As companies grow, complexity increases. Look for activities you can automate, outsource, or just stop doing to keep things as simple as possible.
- The Institutional Innovation Path: Develop a structure that helps teams innovate, scale, and optimize.
- Six Things to Do When Your Startup Grows to 60 People: Run through this internal checklist to make sure your team is prepared as it moves from scrappy startup to established company.
- The Six Traps of Exponential Growth: A more detailed look at the challenges teams face once they've reached product-market fit.
- How Twilio Scaled Its Values with its Operations: A reminder that it's just as important to adapt your company's values as you grow.
- How Spotify Scales Post-Mortem Meetings in a Large Organization: An example of how a procedure can be replicated and expanded to new teams.
- How Zirtual Was Scaled to Death: A cautionary tale of how the pressures of scaling can undo a company.
- How Uber's Growth Strategy Succeeded in London: Why customizing incentives is important when scaling a marketplace.
- How to Plan for Organizational Change (paid): A 30-minute video course on how to encourage teams to get comfortable with change and adopt new practices.