How Artsy's Design Teams Became More Collaborative

How Artsy's Design Teams Became More Collaborative

Any company with multiple teams working across multiple products and platforms will find collaboration a challenge. At art collection and education startup Artsy, they changed their team structure and processes to encourage sharing and collaboration:

  • Reorganize into cross-functional teams. Originally, Artsy divided their teams by function, which resulted in decisions being made in isolation within teams. To improve decision-making, Artsy created smaller cross-functional teams consisting of engineers, designers, and stakeholders. This transformed the way the employees see their work by helping them see the bigger picture of consumer needs and organizational goals, and they are now building smarter and faster.
  • Hold frequent design reviews. Three times a week, Artsy holds design reviews to talk about current projects, provide feedback, and share crossover points to learn and borrow from. This allows teams to improve and problem-solve faster.
  • Reformat bi-weekly product meetings and collaborative sessions. In the past, Artsy used bi-weekly meetings for teams to share metrics and product roadmaps, but realized that these meetings didn’t involve a lot of collaboration. Now, teams present their work and challenges, as well as discuss how different teams might facilitate the goals of others, or how they can contribute a component to a larger feature. This has allowed Artsy to function more openly and cooperatively. 

Takeaway: Creating cross-functional teams and platforms for frequent sharing and collaboration can help teams stay aligned, work more productively, and contribute to the bigger picture.

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